Terms And Conditions
Welcome to Gandham Fashions. By accessing our website, browsing products, creating an account, placing an order, using wishlist features, or completing a purchase, you agree to follow these Terms and Conditions. These terms apply to all users of the website, including visitors, customers, registered users, and anyone using the ecommerce features provided by Gandham Fashions.
Website Usage
Customers must use the Gandham Fashions website only for lawful shopping and browsing purposes. You agree not to misuse the website, attempt unauthorised access, interfere with website functionality, copy content without permission, or use the platform in any way that may harm the website, business, or other customers. We may restrict access if misuse or suspicious activity is found.
Product Information
We aim to present product names, categories, images, colours, descriptions, prices, and availability as accurately as possible. However, slight differences may occur due to screen settings, photography, lighting, product variation, or stock updates. Customers should read the product description, size details, colour options, material details, and return eligibility carefully before placing an order.
Pricing And Payments
All prices displayed on the website are in Indian Rupees unless stated otherwise. Taxes are included in the base price, and the final payable amount will be visible during checkout. Gandham Fashions supports UPI, cards, net banking, and COD where available. Online payments must be completed only through the official checkout page and approved payment gateway.
Orders And Acceptance
Placing an order on the website does not automatically mean the order has been accepted. Gandham Fashions may confirm, cancel, or modify an order in case of stock unavailability, payment failure, incorrect product information, delivery limitations, pricing errors, or any operational issue. Customers will receive order-related communication through the contact details provided during checkout.
Shipping And Delivery
Delivery timelines depend on the product type, order location, availability, and operational process. Same-city delivery is expected within 2 days, while Pan India delivery is expected within 7 days for eligible standard orders. Custom-stitched or made-to-order clothing may take 15 to 30 days. Delivery timelines are estimates and may vary due to external or logistics-related factors.
Returns And Exchanges
Eligible products may be returned within the 7-day return window as per the Return and Refund Policy. Return or exchange approval depends on product condition, category, usage, packaging, and policy terms. Custom-stitched, made-to-order, altered, or personalised products may not be eligible for standard returns or exchanges. Customers should review the product page and policy details before purchase.
Custom Stitching
Custom stitching is available for clothing where applicable. Customers are responsible for sharing accurate measurements, size details, design preferences, and order requirements. Once a custom order is confirmed or processing begins, cancellation, return, or exchange may be restricted. Custom stitching timelines are generally 15 to 30 days, depending on product requirements and order details.
Account Responsibility
Customers may use guest checkout or registered user checkout where available. If you create an account, you are responsible for maintaining the confidentiality of your login details and account activity. Gandham Fashions will not be responsible for issues caused by incorrect information, shared passwords, or unauthorised account access due to customer negligence.
Limitation Of Liability
Gandham Fashions will not be liable for losses caused by incorrect customer details, delayed third-party logistics, payment gateway issues, internet failure, unauthorised account access, product misuse, or circumstances beyond our reasonable control. Our responsibility is limited to the value of the product purchased, subject to applicable laws and approved policy terms.
Changes To Terms
Gandham Fashions may update these Terms and Conditions from time to time to reflect changes in website features, ecommerce operations, payment methods, policies, or legal requirements. The updated version will be published on this page. Continued use of the website after updates means you accept the revised terms.
Contact Information
For questions related to these Terms and Conditions, orders, product information, returns, or website usage, customers may contact Gandham Fashions through the official contact details below.
Phone / WhatsApp: 9176224326, 7032565182
Address: 14-1-127/3, Nowroji Road, Maharani Peta, Visakhapatnam, Andhra Pradesh – 530003
