Payment Policy

At Gandham Fashions, we aim to make online payments clear, secure, and convenient for every customer. This Payment Policy explains the available payment options, payment confirmation process, failed payment handling, COD availability, and payment-related customer responsibilities for purchases made through the official Gandham Fashions website.

Accepted Payment Methods

Gandham Fashions supports major payment options including UPI, debit cards, credit cards, net banking, and Cash on Delivery where available. The final payment methods will be shown on the checkout page based on website settings, order details, delivery location, and product eligibility.

Payment Gateway

Online payments are processed through the approved payment gateway integrated with the website. Customers should complete payments only through the official Gandham Fashions checkout page. We do not ask customers to share OTPs, card PINs, UPI PINs, net banking passwords, or confidential banking details outside the secure payment process.

Pricing And Taxes

All product prices are displayed in Indian Rupees unless stated otherwise. Taxes are included in the base product price, so there is no separate tax line planned at checkout. The final payable amount, including any applicable shipping charge or discount, will be shown clearly before order confirmation.

Payment Confirmation

An order is confirmed only after successful checkout and payment confirmation, except where COD is selected and accepted by the website. Customers may receive email notifications for successful orders, failed payments, and other basic order updates. If payment is deducted but the order is not confirmed, customers should contact support with transaction details.

Failed Or Pending Payments

If a payment fails, remains pending, or does not reflect correctly, the order may not be processed until confirmation is received. Customers should avoid making repeated payments without checking the order status. Any amount deducted for a failed transaction is usually handled by the payment provider or bank as per their processing timeline.

Cash On Delivery

Cash on Delivery may be available as an optional payment method where enabled. If COD is not visible during checkout, it means it may not be available for that order, product, or location. COD orders must be accepted responsibly, and repeated refusal or cancellation may affect future COD availability.

Payment Security

Gandham Fashions takes reasonable steps to support secure checkout through trusted payment systems. Customers are responsible for using secure devices, avoiding public networks while making payments, and not sharing sensitive banking credentials with anyone. Gandham Fashions will never ask for payment passwords, OTPs, or UPI PINs over phone, WhatsApp, or email.

Refunds For Payments

Approved refunds are expected within 7 days, subject to the applicable return, cancellation, or refund policy. Refunds are usually processed through the original payment method where possible. For COD orders, customers may need to share correct refund details through the official support process.

Contact Information

For payment-related questions, failed transaction support, refund status, or checkout assistance, customers may contact Gandham Fashions through the official contact details below. Please keep your order number, payment reference, and registered contact details ready for faster support.

Phone / WhatsApp: 9176224326, 7032565182
Address: 14-1-127/3, Nowroji Road, Maharani Peta, Visakhapatnam, Andhra Pradesh – 530003