Privacy Policy

At Gandham Fashions, we respect your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store, and protect the information you share with us when you visit our website, browse products, create an account, place an order, use wishlist features, contact support, or interact with our online store. By using the Gandham Fashions website, you agree to the terms mentioned in this policy.

Information We Collect

We may collect personal details such as your name, phone number, email address, billing address, shipping address, order details, payment status, account information, wishlist activity, cart details, and enquiry details. This information is collected when you place an order, create an account, use guest checkout, contact us, subscribe to updates, or use any shopping-related feature on the website.

How We Use Information

Your information is used to process orders, confirm payments, arrange delivery, provide customer support, manage returns or exchanges, improve website experience, and communicate important order updates. We may also use your details to respond to enquiries, manage your account, help you access saved products, and improve our product categories, website navigation, and shopping experience.

Payment Information

Gandham Fashions supports payment options such as UPI, cards, net banking, and COD where available. Online payments are processed through the approved payment gateway on the website. We do not directly store sensitive card, UPI, or banking credentials. Customers should complete payments only through the official checkout page and should never share passwords, OTPs, or confidential banking information with anyone.

Sharing Of Information

We may share necessary customer information only with trusted service partners involved in order fulfilment, payment processing, delivery, website support, or customer service. This may include logistics partners, payment service providers, website service providers, or internal support teams. We do not sell, rent, or trade customer personal information for unrelated third-party marketing purposes.

Cookies And Website Usage

Our website may use cookies or similar technologies to improve browsing, cart, wishlist, login, product filtering, and checkout experience. Cookies may help remember preferences, support website performance, and make shopping smoother. Customers may manage cookie settings through their browser, but disabling cookies may affect certain features such as cart, wishlist, account login, or checkout.

Data Security

Gandham Fashions takes reasonable steps to protect customer information from unauthorised access, misuse, loss, alteration, or disclosure. Access to customer information is limited to order processing, delivery, payment updates, support, and business operations. While we work to keep information secure, no online platform can guarantee complete protection from every possible risk, so customers are advised to keep account details private.

Customer Rights

Customers may contact Gandham Fashions for support related to account details, order information, communication preferences, or privacy-related concerns. Where account features are available, customers may update their details directly. Customers may also unsubscribe from promotional communication where such an option is provided, although order-related messages may still be sent for purchase, payment, delivery, or return updates.

Policy Updates

Gandham Fashions may update this Privacy Policy from time to time to reflect changes in website features, ecommerce operations, payment systems, legal requirements, or business practices. Any updated version will be published on this page. Continued use of the website after changes are posted means you accept the revised policy.

Contact Information

For questions about this Privacy Policy or how your information is handled, you can contact Gandham Fashions through the official contact details. Please include your name, order number if applicable, and the nature of your request for faster assistance.

Phone / WhatsApp: 9176224326, 7032565182
Address: 14-1-127/3, Nowroji Road, Maharani Peta, Visakhapatnam, Andhra Pradesh – 530003